Grace Company Warranty Information

Warranty coverage summary for the applicable products sold by Sew Nation USA. Manufacturer terms, limitations, and exclusions apply.

Grace’s current published warranty also provides two-year limited coverage for electronic parts in Grace/Q’nique quilting machines, in addition to the model-specific cast-body coverage described below.

Grace Company 90-Day Parts and Labor Guarantee

For the first 90 days after purchase, Grace Company will replace parts with manufacturing or material defects at no charge and provide labor at its headquarters at no charge. Proof of purchase is required. The customer is responsible for shipping the product to Grace Company.

Coverage is for manufacturing and material defects and does not transfer to a secondary owner. Damage caused by misuse, improper assembly or storage, neglect, alteration, transit damage, natural events, unauthorized repairs, or improper maintenance is excluded. Customer-caused damage requires payment for parts and shipping.

Additional coverage: 5-Year Limited Warranty on the cast-metal machine body for manufacturing defects or imperfections causing product failure. Parts must be sent to Grace Company at the customer's expense before a replacement decision.

Grace Company is not responsible for dealer warranties, labor repairs, or shipping expenses. For quilting machines, returns must be in the original box; if it is unavailable, a replacement box must be purchased from Grace Company.

For help confirming coverage or arranging service, contact Sew Nation USA with your model number and purchase receipt.